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| ORDER & PRODUCT CLAIMS |
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| CUSTOMER SATISFACTION |
Holiday LiteSource strives to provide the highest level of quality and service to our customers. Occasionally an issue arises, a mistake made, or unforeseeable events have caused difficulties with an order. If this is the case, please take a moment to fill out the proper form and we will expedite a response and solution to your issue. As always, you can contact us with specific questions regarding your order.
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Please return completed form via email or print and fax the form to our Customer Service Department at 888-762-2852.
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DAMAGED OR INCORRECT SHIPMENT FORM
If damage occurs during shipping, you must immediately document the damage with the delivering carrier.
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EXCEL
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RETURN AUTHORIZATION REQUEST FORM
You must submit this form for return authorization; however please do not ship product to us until you receive a Return Authorization (RA) number.
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EXCEL
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